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BSGtech Blog

BSGTech has been serving the Chicagoland area since 2009, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Make Sure You Properly Wipe Your Drives Before You Get Rid of Them

Make Sure You Properly Wipe Your Drives Before You Get Rid of Them

There comes a time when every good piece of technology needs to be replaced, whether it’s due to hardware failure or it’s simply obsolete. When this happens, it is critical that you take measures to safeguard data located on your old devices by properly deleting it. But before we get into that, let’s discuss some of the steps you want to take prior to deleting your data, as well as what the process entails.

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Why All Businesses Should Consider a VoIP Solution

Why All Businesses Should Consider a VoIP Solution

Owner who takes their craft seriously has a telephone solution of some sort, even if it is just your traditional landline. But what if we told you that there is a much more dynamic, more flexible solution that offers all of the same features without the headaches associated with landlines? A Voice over Internet Protocol (VoIP) solution might be just what you need to revolutionize your communication infrastructure.

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Consider the Ever-Present Cloud Complications

Consider the Ever-Present Cloud Complications

New technology solutions are not always easy to implement, and the cloud in particular opens up a ton of opportunities for both great successes and agonizing failures. If you do not take certain issues seriously during your cloud implementation process, you might find yourself on the wrong end of this spectrum. Let’s examine some of the common pitfalls that some businesses encounter when it comes to implementing cloud solutions.

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Turns Out Paying the Ransom for Ransomware is a Bad Idea, After All

Turns Out Paying the Ransom for Ransomware is a Bad Idea, After All

At this stage, you don’t need us to tell you that ransomware is bad. This threat has gone from being an emerging problem to one that is now sensationalized and commonplace in headlines and news stories around the world. According to a recent study, even organizations that do pay the ransom when they get infected by this threat are playing with fire.

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Revisiting the SolarWinds Hack

Revisiting the SolarWinds Hack

The 2020 hack of SolarWinds saw a major disruption of the supply chain for many organizations around the world, including the U.S. government, but a recent survey shows that these organizations have felt varying degrees of effects from the hack itself. Furthermore, many have taken the hack as evidence that further information sharing must occur if we are to ever take the fight to cyberthreats.

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Managed Services Represent Immense Opportunities for Small Businesses

Managed Services Represent Immense Opportunities for Small Businesses

For small businesses with a more limited budget and access to resources, technology management can be a major pain point. Fortunately for these small businesses, they have access to a tool that allows them to compete with larger organizations: managed IT services. A managed service provider can help a good small business become a great small business, and it all boils down to the way that technology is managed.

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Not Properly Managing Your Cloud Services Can Have Major Negative Impacts on Your Business

Not Properly Managing Your Cloud Services Can Have Major Negative Impacts on Your Business

The cloud is used quite often in the business world, but different organizations use it in different ways. Some might use it to support a remote workforce, whereas others might use it to get around the up-front capital expenses of purchasing software licenses through the use of “as a service” offerings. Regardless, the cloud is capable of solving countless problems for the modern business, but only when it is implemented in a calculated and intentional way.

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Consider These 4 Challenges When Implementing New Technology

Consider These 4 Challenges When Implementing New Technology

Some organizations are under the impression that they could keep operations moving without their IT infrastructure, but it would simply make doing business impossible. Therefore, it becomes critical to know when to invest in new technologies that can improve operations. Here are some of the critical considerations that any IT decision maker should keep at the top of their mind when looking into new technology for a business.

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Tip of the Week: 3 Easy Tips for Microsoft Word

Tip of the Week: 3 Easy Tips for Microsoft Word

As one of the world’s most utilized word processors, Microsoft Word remains at the top because it provides organizations with the tools they need to be effective. Some of these features come in the form of keyboard shortcuts, templates, and save formatting, many of which are not known to employees. Here are some quick Word tips to help your employees be more effective with this software.

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Build a Knowledge Base for a Better Business

Build a Knowledge Base for a Better Business

One of the best ways you can improve operations is by building a knowledge base consisting of policies, procedures, and any other information that needs to be accessed by the people who work for your organization or utilize its services. It’s well-known that businesses that have well-documented policies and procedures have less difficulty bringing new talent on board, experience fewer operational problems, and provide great resources for employees, customers, and vendors. Let’s take a look at what goes into creating a successful working knowledge base.

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