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BSGtech Blog

BSGTech has been serving the Chicagoland area since 2009, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Allowing Remote Work Can Help Reduce Employee Turnover

Allowing Remote Work Can Help Reduce Employee Turnover

Employees all over the world got their first taste of remote work throughout the pandemic, and ever since there has been some controversy between employees and their employers who want them to return to the office for a traditional workday. A new survey showcases that half of employees would rather quit than deal with an employer who insists on in-person work in the office environment.

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How Imagining the Worst-Case Scenario Now, Can Protect Your Business From Its Impacts

How Imagining the Worst-Case Scenario Now, Can Protect Your Business From Its Impacts

It’s a known fact that businesses do not want to imagine what might happen under the absolute worst conditions, but it is something that comes with the territory of being a business owner. If you don’t plan for the worst, it could potentially place your company at risk. How can you prepare yourself for the struggles that come with disaster recovery?

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Managed IT Services is Right for Any Business

Managed IT Services is Right for Any Business

Technology management is something that a lot of businesses struggle with, especially small businesses that already have many employees fulfilling many different roles and taking on additional responsibilities. Managed IT services give businesses who struggle with technology management a way out by providing access to top-notch services designed with the small business in mind.

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Are Rigidly-Structured Departments a Thing of the Past?

Are Rigidly-Structured Departments a Thing of the Past?

The many different types of departments within business, including sales, human resources, customer service, IT, accounting, and management, all have remained relatively compartmentalized throughout the years. While they might work together to fulfill various tasks, they operate (for the most part) independent of one another. How long will this remain the case, though? Let’s go about a thought experiment and look toward a future where departments are a thing of the past.

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Best Practices for Shopping Online

Best Practices for Shopping Online

A lot of people shop predominantly online nowadays, especially after the holidays (gotta use those gift cards). However, hackers anticipate this, and they will use every tool at their disposal to try and scam you out of your hard-earned cash. What can you do to stay safe?

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The IT Behind the Sales Team

The IT Behind the Sales Team

Today, sales teams depend on technology to gain and close sales. The better coordinated your other departments are with your sales team, the faster and more efficient your business will be. Let’s take a look at some of the essential technology sales departments use to keep business moving.

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Security Can Be Middling on Smart Devices

Security Can Be Middling on Smart Devices

Smart devices and other oddities that connect to the Internet—those which fall into the Internet-of-Things category of devices—are all over the place these days, be they inside our offices or our homes. Smart devices that connect to the Internet for various purposes should generally be approached with a minimum level of cautiousness, especially in today’s age of cyberattacks.

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What Should You Do When Your Business Suffers a Data Breach?

What Should You Do When Your Business Suffers a Data Breach?

Data breaches are a modern reality, and they’ll still be around in the new year. While it is obviously preferable for your business not to fall victim to one, that isn’t always something in your control. Therefore, it is better to have planned ahead, so that your operations can continue and you can more effectively keep your contacts apprised of the situation. Let’s discuss what you need to do.

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Automated Tools Can Aid Remote Workers

Automated Tools Can Aid Remote Workers

Automation is helpful for any business in at least some capacity, whether the employee is working remotely or is required to work in-house during regular hours. Let’s examine how automation can assist a hybrid worker, as well as why it’s important to understand from a security standpoint.

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Vendor Management Is an Extremely Valuable Service

Vendor Management Is an Extremely Valuable Service

Whether you are a small business or a large enterprise, chances are you have some experience working with vendors. Your business certainly depends on the products they provide, but how is your relationship with vendor management holding up? Let’s take a look at one particular anecdote that displays the pains of vendor management and how working with a managed service provider can alleviate the stress associated with it.

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BSGtech (formerly Business Solutions Group) is proud to announce the launch of our new website at www.bsgtech.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more infor...

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Chicago, Illinois 60602