BSGTech Blog

The idea of an audit might strike fear into your heart, but an IT audit is actually a cause for celebration. You’re finally discovering what needs to be done to improve your business, as well as checking to see whether or not compliance regulations are being met. Today, we want to look at three of the common reasons why a business might fail an IT audit and what you can do to ensure the process is a learning experience that makes your business stronger as a result.

Not to skip over the holidays, but the new year is rapidly approaching, and it is more than clear that—short of a Y2K-level event—artificial intelligence isn’t going anywhere. Quite the opposite: AI is being adopted en masse, and for many, it’s without any oversight or strategy… or appreciation for how dangerous it is to feed data into AI without any thought or consideration.

Your business has a choice to make with its IT solutions: reactive or proactive. You might be wasting countless dollars on an IT model that works against your best interests, and worse, you might not even realize it until it’s too late. Today, we want to explore this idea that reactive IT actively hinders your business’ growth and operations—and what you can do about it.

Running a business isn’t cheap. Nobody can blame you for wanting to save a few bucks wherever you can. That said, one place you should not pinch pennies is your business technology, particularly when it comes to updates. While that old computer may still look like it’s perfectly fine, technology being broken is measured on a spectrum. Yours could easily be holding your business back and costing you potential income.

Let’s estimate just how high these costs could be, and how to resolve them moving forward.  

Business is all about friendly competition, and you might be wondering how your competitors reach out to leads to turn them into paying customers. With automated technology solutions like customer relationship management software, it’s as easy as can be. If your competitors are using innovative new technology solutions in this way, you might also be wondering, “How can I use technology to beat them at their own game?”

The success of a business is heavily dependent on the smooth operation of its technology. When the technology it depends on fails, it can disrupt productivity and ultimately alienate customers. Obviously, this is bad for the profitability of the endeavor. One key to avoiding many of the technology pitfalls you could encounter is a conscious change from a reactive strategy to a proactive one. 

Businesses face a constant tug-of-war. How do you keep your customers coming back while also rigorously protecting the data they share with you? You know it to be true that if you want sustainable success, you’ll need to do both. It's a delicate balance between steps to optimize data protection while also ensuring that it doesn’t hinder your ability to turn a profit. Today, we’re going to take a look at how you can lay down the law while also rolling out the red carpet for your customers. 

For many business owners, choosing the right technology is a real challenge. You're faced with countless hardware and software options, each promising to revolutionize your business, often with a hefty price tag. It's a tough spot to be in: you want to empower your team and innovate, but it's hard to justify the cost of a new tool when it might not be worth the investment. At the same time, holding back can feel like you're stifling progress.

It’s easy to think about technology updates as unnecessary. After all, your technology seems to be working perfectly fine, right? The reality is that updates keep your business functional and profitable, and every update you skip means more vulnerabilities in your infrastructure, more bugs to work around, and more dramatic a fallout when it all comes to a head… and it will—trust us.

You want the money you invest into your business technology to come back in the form of productivity and value, but how often would you say this is true for your business? If the answer is “less than I’d like,” then you might need to reexamine your IT spending and adjust it in a way that makes a difference for your business’ needs and goals. Today, we’ll examine what your infrastructure is trying to tell you and how you can make better spending decisions to make the most of your budget.

So you want to implement an innovative new IT solution for your business. That’s great, and we’re happy to hear that you’re investing in the transformative power of technology… but what do your employees think about the change, and how can you communicate with them in a way that encourages them to embrace the new technology rather than disregard it?

At a time when artificial intelligence is the biggest technology-based trend going, and while more and more people are finding it increasingly difficult to make ends meet, there is a question on how the two fit together for workers in different industries. The impact of AI could go many different ways, with many wondering if it will be a solution for businesses that are looking to reduce their expenses (by replacing workers).

Some businesses have infinite technology troubles, and to be quite honest, it’s because they don’t have a good strategy in place to prevent them. Think about it; the best way to keep your technology operational is to prevent issues from surfacing over time, right? You can do just that with these three methods to prevent big technology problems.

Today’s medical field depends on technology, whether it’s the front desk that keeps it all organized or the operating room that powers the procedures and practice. 

IT is central to ensuring people receive the care they need. If any practice’s IT is inoperable, you can bet its patients will feel it in more ways than one.

Blockchain technology is typically used to discuss cryptocurrency, but it has other applicable use cases beyond digital currencies. It’s an innovative solution that can change the way certain industries work. How can a small or medium-sized business make use of blockchain-integrated technology in a strategic way?

Starting or running a business without buckets of cash is tough. Every dollar has to work hard, and tech decisions can feel overwhelming. Do you usually go with the cheapest thing? Do you think you have a choice? The good news is you don’t need deep pockets to make smart tech choices; you just need a strategy.

If you’re an entrepreneur trying to build your business without bleeding money, today’s blog will be a must-read.

Running a small or medium-sized business means wearing many hats. But is "Chief IT Firefighter" one you want to wear? Constant tech issues, cybersecurity worries, and wondering if your IT is holding you back. Sound familiar?

For many local businesses, IT feels more like a necessary burden than a strategic tool. 

In the grocery store, we’re given the estimated date that the food we’re buying will turn, helping us to make more informed decisions about what we are purchasing and the quality therein. Wouldn’t it be nice if the same could be said about the technology our businesses rely on?

Well, moves are being made to establish this as the standard in tech as well.

We've officially reached the point where humans have to prove they're, well, human just to access websites. One of the most common ways to do this? CAPTCHA. CAPTCHA stands for Completely Automated Public Turing test to tell Computers and Humans Apart. It might sound long-winded, but the idea is simple. Computers still struggle to crack these tests, making them a solid way to block bots. But why exactly do they work so well?

While it’s impossible to catch a glimpse of the future, we can make some educated guesses as to what we think it’ll look like. On the business IT front, we can use trends and current events to look at what we can expect. This will help you plan out your technology-related efforts throughout the remainder of the year.