BSGTech Blog

BSGTech has been serving the Chicagoland area since 2009, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Customers Deserve the Best Service Options

Customers Deserve the Best Service Options

Empathy with an audience is at the core of any successful business venture. If you fail to empathize with those you serve, your products and services will not meet their needs, further jeopardizing your organization's future. As a managed service provider, we strive to understand our clients' needs, and we tend to do so by addressing issues before the client even knows they exist.

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Managed IT Services Can Help Your Business in Countless Ways

Managed IT Services Can Help Your Business in Countless Ways

Does your company struggle with technology and technology management? A managed service provider, or MSP, can offer services that can make any business’ job much easier by streamlining operations and ensuring important IT tasks are never left undone. Here are three major benefits of working with a managed IT service provider for your business.

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Educational Institutions are a Cybercriminal’s Gold Mine

Educational Institutions are a Cybercriminal’s Gold Mine

Today’s cyberattacks are often conducted on a large scale, attacking institutions and organizations that hold a significant amount of sensitive user data. One such type of attack are leveraged against schools, colleges, and universities, many of which do not have the resources available to protect against them. Let’s go over what these types of student records do for hackers and why they are so highly valued.

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One Benefit of Managed Services that Isn’t Talked About Enough

One Benefit of Managed Services that Isn’t Talked About Enough

Let me ask you a question: how well can you multitask?

Regardless of what you may claim, I already know the answer, and it’s “not very well at all.” Multitasking just isn’t how the human brain is wired to work. So, why am I discussing the limits that our brain’s physiology places on it? Honestly, because it’s related to a major benefit that managed services provide that tends to fly under the radar.

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How are Managed Services Usually Priced, Compared to Break-Fix Services?

How are Managed Services Usually Priced, Compared to Break-Fix Services?

Outsourced IT services are a very popular option for modern businesses, with options ranging from fully managed services to the traditional break/fix approach. However, when weighing these options, it is only natural that price plays a heavy part in the considerations. While we won’t go into any precise pricing, we do want to discuss some overarching trends concerning the two options and their associated costs to prove that managed services are, in fact, the better option for modern businesses.

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5 Reasons Your Organization Must Invest in RMM Tools

5 Reasons Your Organization Must Invest in RMM Tools

The modern business is heavily reliant on technology, perhaps more so today than ever before. In the wake of a pandemic that forced millions of employees to adapt to remote work, the need for technology and support has never been greater. Even as we transition back into business, as usual, it’s safe to say that remote technology is not going anywhere. Today, we would like to discuss how our organization was (and still is) helping businesses just like yours maintain operations through comprehensive IT support, even during the most difficult circumstances imaginable.

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Google Patches Zero-Day Exploits and You Need to Update Chrome

Google Patches Zero-Day Exploits and You Need to Update Chrome

The Department of Homeland Security has issued an alert over several zero-day exploits found in the world’s most popular Internet browser, Google Chrome. Google has since patched this software and we would like to remind you that you need to do so on all of your devices that feature the Chrome browser. 

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Considerations to Make When Choosing an IT Provider

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So, you’ve decided to seek out external assistance with your critical business technology and its upkeep, and now you’re wondering how to tell which of your support options is going to give you the best value for your investment. While we may be biased, we still feel justified in our belief that—when compared side-by-side—a managed service provider will always be the better choice.

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Why (and How) to Build a Company Knowledge Base

Why (and How) to Build a Company Knowledge Base

“Knowledge is power.” This theme has been demonstrated countless times throughout history, from the huge conflicts that spanned the globe, to the meteoric rises that many businesses have seen, down to the conversations held at the dinner table. Knowledge simply makes things go better for you, which is why it is so helpful for businesses to have a knowledge base at their disposal. Today, your IT can give you even more opportunities to use information to your advantage.

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Identifying the Value of Managed IT: Consulting Services

Identifying the Value of Managed IT: Consulting Services

There are many business processes that require an experienced touch… experience that you may not personally have. In this case, you’d typically call in someone who does. Why should your technology be any different? In part two of our five-part series, we’re examining how a managed service provider can serve as a valued consultant for your business’ needs.

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How Good IT Makes It Seem Like You Don’t Need It

How Good IT Makes It Seem Like You Don’t Need It

As a business owner, I’m sure you’ve reviewed your business expenses… but have you ever gone through them and wondered just what it was that you had spent your money on? It’s an understandable feeling to have. The many different IT expenses that show up on the standard invoice can add up quickly, and might inspire you to reconsider how you’re investing them… besides, how much do you really need an IT provider that you never seem to call?

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4 Benefits of Remote Monitoring and Management

4 Benefits of Remote Monitoring and Management

As a managed service provider, one of our responsibilities is to ensure that your computing infrastructure is running without issue, and also without unduly interrupting your other employees. To accomplish this, we leverage remote monitoring and management tools that provide your operations with some notable benefits.

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Are You Utilizing IT Services to Your Full Advantage?

Are You Utilizing IT Services to Your Full Advantage?

Do you know what an IT provider is really capable of doing for your business and its technology? Chances are, it’s likely more than you think. Below, we’ll review a few benefits that any IT resource worth their salt is capable of providing to a business like yours, and call it this week’s tip!

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Why a Proactive Stance is Best for Your IT

Why a Proactive Stance is Best for Your IT

Managed IT services are a great way to make your small business take advantage of a smaller budget while still getting all of the services that are critical to everyday success. One of the best ways you accomplish this is by using proactive maintenance to ensure unforeseen issues are accounted for. If a managed service provider only solved issues after they appeared, then it wouldn’t be any different from your typical break-fix IT solution. We take proactive measures to save your business in the long run.

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BSGtech (formerly Business Solutions Group) is proud to announce the launch of our new website at www.bsgtech.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more infor...

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800 E. Business Center Dr.
Mt. Prospect, Illinois 60056

123 W Madison Street, Suite 1700
Chicago, Illinois 60602