Three Transformative Technologies for Your Small Business

Small businesses need to do whatever they can to stay competitive and efficient. Today, we want to share some of the most transformative technologies that can help your organization keep up with the rapidly changing business landscape. These include artificial intelligence, cloud computing, and cybersecurity solutions.

Artificial Intelligence (AI)

While today’s AI is a far cry from the stuff you see in science-fiction movies, it’s still a remarkably powerful tool that, when leveraged correctly, can be an immense boon for your business.

For example, you can automate customer service queries and delegate to an automated sales chatbot or your customer support team based on the input. AI is also great at helping you work with data, particularly for the purposes of marketing and data analysis. You can even use AI to streamline operations, automating rote tasks and eliminating the chances of human error, freeing your team for other, more fulfilling tasks.

There are plenty of AI options out there for your business; it’s just a matter of finding what works best for you and your needs, which we can certainly help with.

Cloud Computing

Moving your infrastructure, or at least a part of it, to the cloud can yield tremendous results for your business, saving you money and reducing the need for maintenance.

Depending on how you use the cloud, your business can make applications and files more accessible than ever, allowing for remote work and collaboration where it was once limited. Suppose you’re worried about implementing technology that can’t grow alongside your business. In that case, you’d be relieved to hear that cloud solutions can scale, granting you flexibility to pay more as you use more. This leads to significant cost savings, as you’re not paying for software licenses, hardware, or maintenance for underutilized tech, allowing you to make more intentional use of your capital.

With the right cloud offerings, your business can become a productivity powerhouse without breaking the bank.

Cybersecurity and Business Continuity

Look, cybersecurity is so important that we cannot write about transformative technology without at least mentioning it, and make no mistake, it’s a necessity these days.

Your business wants advanced threat detection in place to monitor your network for any and all signs of suspicious activity, allowing you to take swift and decisive action to protect your business. On the off-chance your organization cannot neutralize a threat, like in the case of ransomware, you’ll want comprehensive data backup and disaster recovery tools to restore a version of your data prior to the disaster. Your employees, too, have a role to play in protecting your business, so take time to train them on best practices in cybersecurity so they can identify and report potential threats before it’s too late.

Indeed, cybersecurity is much more than just the technology you invest in, so make an organizational effort to build cybersecurity into your company culture to protect your customers and their data.

Transformative technology starts with identifying opportunities for improvement in your infrastructure, and we can do just that. Contact BSGtech at (866) 546-1004 to learn more.